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Disaster Assistance

Access to disaster help and resources.

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If your home has water in it and you do not have flood insurance, you may have a windstorm claim depending on how the water entered the home.


Renters Warehouse is working to help flooded Florida residents find housing. Search on "Find a Home" to locate available Renters Warehouse properties in Florida.

We are here to help anyone in Florida who is in need of assistance.

Locate a Shelter:

If you are eligible for Transitional Sheltering Assistance, please click here.

What is FEMA Assistance for Renters

When there's an emergency situation, homeowners can rely on FEMA in order to get grants and low-interest loans for emergency housing. What people don't always know is that there is also FEMA Individual Assistance that is available to eligible renters in an affected region and it can include help to pay for temporary emergency housing.

FEMA assistance for renters can take a number of different forms depending on the extent and severity of a disaster that happens. If you believe that you could be eligible for a FEMA grant as a renter or you have a tenant as a landlord who might have a grant, here are some others things to consider.

How to Make a Maintenance Request

Step 1: Go to renterswarehouse.com/tenant-resources.

Step 2: Click on the box that says "Maintenance Request."

Step 3: Choose "Tenant."

Step 4: Fill out the info and add pictures (always a good idea) by clicking on "Select Files."

Step 5: Log into your SMS Portal and submit a request.

As a reminder, below are the steps to request a home repair or report damage:

If Your Home is Flooding:

Shut off power via the breaker box. Elevate yourself above the water if possible and use a piece of wood to shut it off. Be extremely cautious and use a 2x4 to hit the breaker. DO NOT go into the attic if water is rising in your home unless you have an axe to break through the roof. Get onto your roof instead!

  • Emergency Renters Warehouse Maintenance: 1-844-RW-FIXIT (1-844-793-4948)
  • If you would like to report price gouging, call 1-866-9-NO-SCAM (1-866-966-7226).

Numbers You May Need:

In Case of Tornado:

Find an interior room of your house with no windows. Only call 911 if your life is at risk!

Additional emergency numbers include:

  • Emergency referral line: 211
  • FEMA Registration: 800-621-3362 | 800-462-7585
  • Florida Department of Agriculture & Consumer Services: 800-435-7352
  • Elder Affairs: 800-963-5337
  • Florida Insurance Claim Hotline: 800-277-8676
  • Unemployment Claims Emergency Hotline: 800-204-2418

Insurance Hotlines:

  • State Farm: 800-732-5246
  • Allstate: 800-547-8676
  • Citizens: 866-411-2742
  • Nationwide: 800-421-3535
  • USAA (Military): 800-531-8222

Note: Texting FEMA is not a substitute for calling 911.

To those in Irma's path:

Message FLPrepares to 888777. You will get a text response that you are registered with the State Registered Response Team. It will keep you informed and provide updates throughout the storm.

Message your zip code to 888777 for updates specific to your zip code.

Also, Tampa residents message TampaReady to 888777